top of page
Clinic policies
Policies
Payment
All treatments and products including medical visits must be paid for at the time of service. We are out of network with insurance providers. You can expect to get the same great, personalized care for all of your dermatology needs. We look forward to continuing our healthcare relationship with you.
Appointment
We recommend arriving 10 minutes prior to your appointment. As much as we desire to accommodate you if you should arrive late for your appointment, we may have to condense your treatment or reschedule it to avoid inconveniencing clients scheduled after you.
Cancellation & Rescheduling
A credit card will be required to hold all appointments. We kindly request 24 hours advance notice if you need cancel or reschedule an appointment. Failure to meet the appointment as scheduled without 24 hours notice, will result in assessing a “no-show” fee of either $50 or 50% of your service cost for appointments longer than one hour.
Refund
There can be no refunds for services already provided. In the event that a package or series of treatments has begun, these services will be considered to have been rendered even though the full series may not have been completed. Should you wish to discontinue your treatment in the midst of a series, credit for the unused treatments may be extended, and this may be used to purchase other treatments or products offered by our clinic, or it may be transferred to another individual to be used in exchange for treatments or products to the value of the credit. There are no refunds for unused services after 30 days. Credit may be extended for other services to you or another individual.
Revisional Treatment or Treatment of Complications
The practice of medicine, surgery, cosmetic and medical treatments are not an exact science. Although good results are anticipated, there can be no guarantee or warranty, expressed or implied, by anyone as to the actual results you may get. Occasionally additional treatments and/or treatment for problems or complications may be required. These could result in additional charges for which you may be responsible.
Health & Safety Precautions
We are focused on the health and safety of all our patients, staff, and surrounding communities. Our goal is to help reduce the coronavirus disease’s potential spread and impact. The best way to prevent illness is to avoid being exposed to the virus. Read about the changes to our protocols, policies and the health & safety precautions that we have implemented. Learn more
bottom of page